Back Office Support

Our back-office expertise scales to your business, streamlines operations and enables you to focus on what you do best.

Our story

The modern contact center is defined by its ability to communicate on an omnichannel strategy—text, voice, email or social networks. You name it. Wherever customers congregate, they communicate. And if you’re not there, you’re probably missing out.

Navigating all these channels may seem like a logistical headache, or worse, a real-life nightmare. But worry not. On top of communicating to your network, we handle all the back-office support necessary to ensure steadfast service and success.

Back-office Support Solutions

We ensure well-run operations. Why settle for anything less?

Claims Management

From product warranties to health claims, your administrative details are in good hands. Qualify and process healthcare claims. Administration of insurance protection services. Handling and renewal of product warranties.

Request Fulfillment

Tired of the administrative burden of processes like order fulfillment? We can help with full delivery of your products or services. Accepting orders via multiple channels. Handling of all billing and service inquiries.

Data Entry

Uncommon attention to detail and quality control is our data entry standard. Using our own proprietary technology and highly skilled professionals, we ensure your commonplace back office tasks are performed with extraordinary accuracy.

Transcriptions

Looking for full back-end support or just a niche solution? Either way, you’re covered. With a customized plan to fulfill your operational needs. Services range from transcription to transaction processing. If it’s not your expertise, we’ll own it for you.

Great Service Delivered in Big Numbers

Solutions mean nothing if there aren’t numbers to back them up. We got ‘em.

Data Entry

Claims Processing

Quote Assessments

Scale to your business, streamline operations and focus on what you do best.

CONTACT US