Customer Service Representative (Remote)

Location:  Work from home opportunity

Duties:

  1. Take inbound calls. Answer incoming calls from customers who need assistance placing orders who are seeking information or who have service-related inquiries.
  2. Utilize appropriate sales techniques to build good customer relationships and enhance the buying experience for the customer.
  3. Researches customer problems/issues to increase personal knowledge and familiarity with the supported product and to provide the highest level of support possible.
  4. Provide an appropriate understanding of the client’s issues when the problem needs to be escalated to a higher level.
  5. Follow-up on issues for customers until a resolution is reached.
  6. Communicate policies and procedures to the customer in a positive manner.

Requirements:

  1. Excellent verbal communication skills and good listening skills.
  2. Able to type a minimum of 35 words typing per minute.
  3. Dependable attendance work history.
  4. Positive attitude.
  5. Ability to work independently and multi-task.
  6. Able to clear a background check.
  7. High-speed internet.
  8. USB headsets.
  9. A quiet, private place in your home where you can work without background noise.
  10. Your own computer, RAM 8.0 GB installed memory, processor speed 3.0 GHz.
  11. Capable of working 35 hours minimum Monday – Friday.

What we offer:

  1. Amazing culture
  2. No experience required as we provide training
  3. The chance to work in a fast-paced environment with experienced industry leaders
  4. Full-time job: $10.00 – $12.00 per hour

If interested respond with your main contact details.

Job Type: Full-time
Pay: $10.00 – $12.00 per hour

Schedule:
Monday to Friday

Experience:

  1. Call Center: 1 year (Preferred)
  2. customer service: 1 year (Required)


Education:
High school or equivalent (Required)

Application Question:
Do you have a computer/laptop to work from home?

Work Location:
Fully Remote

Communication method(s) used:
Phone

This Job Is:

  1. A “Fair Chance” job (you or the employer follow Fair Chance hiring practices when performing background checks)
  2. A good fit for applicants with gaps in their resume, or who have been out of the workforce for the past 6 months or more
  3. A good job for someone just entering the workforce or returning to the workforce with limited experience and education
  4. Open to applicants who do not have a college diploma


Company’s website:

www.jodapris.com

Company’s Facebook page:
https://www.facebook.com/Jodapris.imbs/

Benefit Conditions:
Only full-time employees eligible

Work Remotely:
Yes

B2B Sales and Marketing Consultant

We’re looking for a results-driven B2B sales and marketing consultant to actively seek out and engage customer prospects. You will provide complete and appropriate solutions for every client in order to boost top-line revenue growth, customer acquisition levels, and profitability. You will be paid a rate plus commission.

Responsibilities

Present, promote, and sell our services using solid arguments to prospective customers.
Perform cost-benefit and needs analysis of potential customers to meet their needs.
Establish, develop and maintain positive business and customer relationships;
Research and reach out to prospect leads through cold calling and social media.
Expedite the resolution of customer problems and complaints to maximize satisfaction
Achieve agreed upon sales targets and outcomes within schedule
Coordinate sales effort with team members and other departments
Analyze the territory/market’s potential, track sales, and status reports
Supply management with reports on customer needs, problems, interests, competitive activities, and potential for new products and services.
Keep abreast of best practices and promotional trends
Continuously improve through feedback

Requirements

Proven work experience as a B2B sales and marketing representative
Excellent knowledge of MS Office
Familiarity with  CRM practices along with the ability to build productive business professional relationships
Highly motivated and the target is driven with a proven track record in sales
Excellent selling, communication, and negotiation skills
Prioritizing, time management, and organizational skills
Ability to create and deliver presentations tailored to the audience needs
Relationship management skills and openness to feedback
BS/BA degree or equivalent

CONTACT US